Terms and Conditions

General

The subject of these General Terms and Conditions (GTC) are all offers and services of Elisabeth Herrera Asencio. By using an offer or service, users unreservedly accept the stated terms and conditions in all respects.

All services provided by Elisabeth Herrera Asencio are generally open to all interested parties, unless otherwise stated (exceptions: see Liability). There is no legal entitlement to the use of services.

Prices

The prices can be found in the respective sections on the website and do not include VAT due to the small business regulation and therefore correspond to a VAT-exempt supply according to $6 para. 1 no. 27 UStG 1994.

Reduced prices or social tariffs are possible on request and in a limited contingent.

For cooperation with organisations or for individually adapted formats, prices are available on request.

Cancellation regulations

Individual sessions can be cancelled in writing or by telephone up to 24 hours before the date agreed in writing or verbally. Cancellations under 24 hours will be charged in full.

Participation in workshops, trainings or supervision can be cancelled in writing or by telephone up to 72 hours before the date agreed in writing or verbally. Cancellations under 72 hours will be charged.

Liability

The use of my services is at my own risk and peril.

Psychosocial counselling does not replace psychotherapy, psychological or psychiatric treatment, diagnosis or medical treatment. Diagnosing the treatment of mental illness does not fall within my area of work.

 By booking a consultation or coaching, clients make a binding declaration that they are mentally healthy or that they inform me about mental illness diagnoses.

The services offered cannot be regarded as therapy or cure and do not replace medical care or prescription of medication. I am entitled to deny clients and participants participation in counselling, coaching, workshops or trainings.