Privacy policy
The protection of your personal data is important to me. I therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this data protection information, I inform you about the most important aspects of data processing within the framework of our website.
Contact me
If you contact me via the form on the website, by phone or by e-mail, you agree that the data you provide will be stored by me for six months for the purpose of processing the request and in the event of follow-up questions.
I process the following personal data that you voluntarily provide in the context of the consultation, supervision, seminar or training, namely name, address, email address, telephone number, bank details (in the context of your transfers) and, if applicable, VAT number, FN number and date of birth.
I would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. It is not possible to completely protect the data from access by third parties. It is expressly stated that communication via email is not a secure method of communication due to the nature of emails!
Use
You have the option of subscribing to my newsletter via our website. For this purpose, I need your e-mail address and your declaration that you agree to receive the newsletter. You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following email address: elisabeth@happycouples.at
For existing customers, i.e. people who have been consulting with me in a counselling session or have attended a seminar/training/workshop, the following applies: Unless you have objected, we will use your e-mail address to send advertising for similar services. You can object to this use of your contact address at any time by notifying elisabeth@happycouples.at or by clicking on the unsubscribe link in our promotional emails.
I collect personally identifiable information, such as names, addresses, email addresses, phone numbers, etc., only when voluntarily provided by a user to obtain information. . I use your personal data only to the extent necessary to respond to your requests, prepare offers and provide you with a better service that is in line with the data protection principles. I reserve the right to use, withhold, or disclose personal information as necessary to comply with any law, regulation, or legal requirement, to investigate customer complaints or potential violations of the law, to protect the integrity of the Sites, to respond to your inquiries, or to participate in legal investigations.
You are not required to provide your personal information. However, the provision of the following personal data, namely your name, address and telephone number, is necessary for the conclusion of a contract with me.
Your personal data will be stored for the duration of the contractual relationship and beyond that for a period of 7 years.
Cookies
This website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do not cause any harm.
I use cookies to make my offer user-friendly. Some cookies remain stored on your device until you delete them. They make it possible to recognize your browser the next time you visit.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
If cookies are disabled, the functionality of the website may be limited.
Links to other websites as well as integration of third-party services and content
My online offer may contain links to other websites. I have no influence on whether their operators comply with the data protection regulations. It may happen that content from third parties, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites. This always requires that the providers of this content (hereinafter referred to as “third-party providers”) perceive the IP address of the users. Because without the IP address, they would not be able to send the content to the browser of the respective user. The IP address is therefore required for the display of this content. I try to use only content whose respective providers use the IP address only for the delivery of the content. However, I have no influence on this if the third-party providers store the IP address, e.g. for statistical purposes. As far as this is known, I will inform the users about it.
Your rights
In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
The protection of your data is very important to me. Please contact me if you believe that your rights have been impaired by my behaviour.
You can reach me at the following contact details:
Mag. Elisabeth Herrera Asencio
Lerchenfelder Gürtel 16/11, 1070 Wien
0680 30 97 431
elisabeth@happycouples.at